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Frequently Asked Questions
The Basics
- What is the ASA Digital Library?
- Can individuals subscribe to the Digital Library?
- How do I obtain a Personal Subscription to the Digital Library?
- Where can I find more information about my Personal Subscription account?
- What are the software requirements for the Digital Library?
- What if I need help?
- How do I change my password?
- Do you offer institutional access to the Digital Library or organizational site licenses?
Using the ASA Digital Library
- What can I access in the Digital Library?
- What Digital Library features are freely accessible to non-subscribers and which require a subscription?
- How do I search the Digital Library?
- How do I browse the Digital Library?
- What full-text article formats are available?
- How do I download, save, and print PDF articles?
- What types of linking are available in the Digital Library?
- How do I purchase digital documents?
- How do I purchase hard-copies of documents?
- How can I find other ASA products of interest to me?
- What is SPIN database and how do I access it?
- What is the difference between secure and nonsecure login modes?
Help Desk
- Who do I contact about problems with my individual or institutional subscription?
- Who do I contact about technical problems using the Digital Library?
- How do I get a replacement for an incorrect or unusable digital document purchase?
- Where can I download the latest browsers for use with the Digital Libary?
- Where can I download the latest version of Adobe Acrobat products for use with the Digital Library?
- Where can I get help in configuring my browsing and PDF viewing software for use with the Digital Library?